Privacy
What we collect, and what we do with it.
A short, plain-English summary of how we handle information you submit through this website.
What we collect
When you use the contact form, we collect: your name, email address, organisation (if provided), and the message you write to us.
Like any website, the servers that deliver it see your IP address and browser details. We do not store these alongside your enquiry.
How we use it
We use the information solely to respond to your enquiry. Submissions are delivered by email to our team. We do not use the data for marketing and we do not enrich, profile, or score it.
Who we share it with
We do not sell your submission or share it with anyone for marketing. Two services handle it on our behalf:
- Cloudflare hosts this website, processes form submissions, and runs Turnstile, which checks signals from your browser to tell people from bots when you send the form.
- Resend relays the resulting email to our inbox.
The map on our contact page loads from Google Maps only if you tap "Show map". Google then receives your IP address, sets its own cookies, and handles that data under its own privacy policy.
How long we keep it
We keep an enquiry for 24 months after our last exchange about it, then delete it. If it becomes a business relationship, we keep the correspondence for as long as that relationship and our legal record-keeping duties require.
You can ask us to delete it sooner at any time.
Your rights
Under India's Digital Personal Data Protection Act, 2023, you can ask us what personal data we hold about you, ask us to correct or delete it, and raise a grievance about how we have handled it. Write to info@celestiosolarenergy.com and we will reply.
If you are not satisfied with our response, you can complain to the Data Protection Board of India.
Cookies & analytics
This website sets no cookies of its own (not for tracking, not for preferences, not for advertising) and stores nothing in your browser. The one exception is the Google map on our contact page, which sets Google's cookies only after you tap "Show map". We run no third-party analytics.
That is also why you have not been shown a cookie banner: there is no non-essential storage to consent to. If that ever changes, we will ask before it does.
Contact us
Questions about this statement can be sent to info@celestiosolarenergy.com.
The terms on which we publish this website are set out in our terms & conditions.
